EU Right of Withdrawal

EU Right of Withdrawal

Mocap Central sells digital animation packs that are delivered immediately upon download. Under Article 16(m) of EU Directive 2011/83/EU, the 14-day right of withdrawal does not apply to digital content where delivery has begun with your prior express consent.

At checkout, you confirmed your consent to immediate digital delivery and acknowledged that by doing so you waive your right of withdrawal. This consent was recorded against your order at the time of purchase.

If you believe you have grounds to request a withdrawal, contact us within 14 days of your purchase date:

Email: support@mocapcentral.com
Subject line: EU Withdrawal Request - Order #[your order number]

We will respond within 2 business days and handle your request in accordance with applicable EU consumer law.