FAQ

Questions

Q. I purchased one of your packs from the Unreal Marketplace, can I transfer that over to an account with MoCap Central so I have access to the other engine versions?

A. We understand it's frustrating, but unfortunately for legal reasons we're unable to supply files that have been purchased on any of the game engine online marketplaces. For future pack purchases we suggest you buy directly from the MoCap Central website so we can supply you with the pack assigned game engine versions.

Q. Do your animation packs work with Unity?

A. Yes, most of our packs support Unity. We also supply FBX Source Files which can be imported into other 3d game engines.

Q. I purchased one of your packs and I see there's a download limit, what if I use all 20 downloads?

A. Don't worry just email support@mocapcentral.com and we'll reset your limit. The limit is only there to remove excessive downloads, usually by accident, which causes earthquakes and mild indigestion.